How do I make the payment?
You make the payment for the space through our web app or mobile apps. When you decide to leave the café, the waiter will give you the bill for the food (in case you had) that you will have to pay using Food Credits.
Where are my Food Credits?
You can see your balance In the Food Credits section under My Profile in the app anytime. You will be taken to a screen where you will just match the bill amount in the café. In case the bill amount exceeds the Food Credits you have, you can recharge & pay the balance amount through the app and also get 20% cashback on that amount. Sweet deal, isn’t it.
Do I pay at the space?
No. You have to make the payment to GoFloaters through our web app or through our mobile app. Payment will not be collected at the space.
What payment options does GoFloaters accept?
Gofloaters accepts most payment methods available on Razorpay such as Net banking , UPI , Gpay , Debit and Credit Cards
Can I pay by cash?
We don’t accept cash. We accept most forms of online payment including netbanking, credit card, debit card, UPI and many wallets.
Does the price include taxes?
The rates mentioned in our app and website does not include GST. 5% GST would be applicable on the rates as per government policy. We credit the 5% GST amount back to your food credits so you can redeem the same in the form of food credits.
Will I get a GST invoice?
Yes you will get a GST invoice for your payment. Please reach out to the support team with your business details and GSTIN to get a GST invoice.
How does the cashback work?
Cashback is awarded based on the amount spend on the food wallet when your food spend exceeds Rs. 250 (excluding GST). 20% cashback is credited to your account in the form of food credits which you can use for your next booking.
What if I’m not hungry? Can I transfer the credits to my next booking?
Rs. 250 in Food Credits that you get with the booking are not transferrable and are active on the booking date, post which they will be deducted from your account. Only the cashback amount received for additional food spends above Rs. 250 can be used for your next booking.
We are always around over chat, phone or email if you have other questions.