Summer times are popular for more things than one in India! Intense heat, vacation times, financial year beginning? How about the fresh and vibrant energy in your office? It’s the INTERNS time. They add a uber cute quotient to the workspace atmosphere. Their interest to understand the business, enthusiasm towards contributing and most importantly their vim and vigor!
“Where do we put the interns during the client meeting?”
Is this a common question in your office during summer? You have a meeting room to hold all your trainings, client meetings and conference calls, but the interns are plastered there with their laptops. And you can’t let them work from home always as well, for obvious reasons.
HYPOTHETICALLY if “You don’t have to “;
keep moving them to a new corner in your office every time you have a meeting
worry if they are contributing their share of work/learning
Set up Wi-Fi access/configurations for their laptops
keep an eye out of their whereabouts everyday
burn your budget for the short stint
recruit interns only from your city (remote working too?)
What a relief! But sounds too good to be true, doesn’t it?
Well then, brace yourselves for what you will read next!
Chic ambience (and a variety of them!!)
60+ locations across 4 cities, with high speed Wi-Fi enabled
Comfortable space to sit and work
No obligation on the food
Check-in, Check-out time recorded
A no distraction environment where the interns can reach their full focus
Well, don’t stop yourselves here.
All this for a cost of 25 an hour and at the click of a button on your phone! You might wonder what in the world we are talking about!
We, GoFloaters(www.gofloaters.com) would love to show some support to the intern world by providing them world class workspace facilities at affordable rates of 25 an hour in our co-working cafes spectrum. We operate in Chennai, Bangalore, Hyderabad with 60+ cafes under our belt. All the spaces are high speed wi-fi enabled and air-conditioned. With check-in check-out time data from our side, you can be on the loop about their stint at your organization.
Go on now, drop that mail to us at [email protected] or call us on +91-7338730800 to unlock that special offer for your interns this summer.
Let’s welcome the future corporates and startup founders into the world they are building!
You just started out a business and are looking at getting an office for your startup. This is such an emotional and critical decision for your startup. It is also a financial decision that you need to take. Options that you may be exploring will include the below:
All the options are right for different types and sizes of companies. I strongly believe that the last option of rent out a home and converting that to an office is not the best option for an early stage startup. I submit my argument as below.
At the outset rent a 2BHK as an option sounds the cheapest of the lot. You should be able to get a 2BHK say at 15K as rent a month. You should be able to have a team of 10 work comfortably in a 2BHK. This comes to just Rs 1500 per employee. Hey that’s cheap. Whats wrong with that you ask? I just say your equation is flawed in a few ways. Rent that you pay is just a small part of the cost of running your office. Here are the other things that you are not accounting for:
One time expenses:
Rs 90,000 (6 months deposit at the minimum) of working capital that you are locking up as security deposit
Rs 60,000 fitting out cost for furnitures (We are assuming that the space already has fans, ACs & lights)
Rs 5,000 Wiring cost for WiFi and plug points for your set up
Monthly recurring cost:
Rs 15,000 monthly rent
Rs 2,000 internet charges
Rs 5,000 EB charges (more the Air Conditioning you may see a bigger bill)
Rs 3,000 for a maid to clean the place on regular intervals
Above all, the cost that founders underestimate is the opportunity cost when you spend time on the office space that you have created rather the business that you want to build. Founders end up spending time in looking into and addressing situations like AC not working, maid did not turn up, maid quit, internet connection down etc. Let us say on an average 5 hours of such time is spent every month.
Rs 10,000 of opportunity cost (assuming Rs 2000 / hr is the value of founders time)
If you just add all the recurring costs then you get a staggering Rs 45,000 monthly for your 2BHK office that initially looked very cost effective at Rs 15,000 a rent. This means that you are spending Rs 4,500 per employee per month. We have not even included the upfront costs that you have to take care. If you account for it then you are looking at a number not less then Rs 5,500 per employee per month.
So in effect, if you get a space in your city at a per seat cost of less than Rs 5,500 per month then that option is going to be more cost effective than you taking up a 2BHK house on rent and converting it into your startups office. You can increase this number based on what you can afford.
Is cost the only factor? Cost is just one factor but many a times the most important factor in the whole decision process. You must consider all other factors comprehensively before you choose the right office for your startup.
Vikalp, CTO of Goibibo shared the story of how technology transformation took place in Goibibo as they scaled through the years as part of the CTO Talk series organised by OrangeScape. A big thanks to Suresh and team from OrangeScape for bringing us these quality talks and learning opportunities.
There were a lot of takeaways for me and this post covers what I took away from the talk.
Goibibo did not start as a travel company. It started as a consumer internet company in the space of local search and social media. Things did not go well as planned even after a successful fund raise and this is when the team had to pivot. They were not able to create the network effect that Google and Facebook were able to create. Vikalp says “It is better to kill something that you have built that does nor work rather than kill yourself by dragging along”. Fail fast is the recommendation that he gave to us.
One of the problems that nagged the founders was the travel booking experience and they thought they can solve it with tech. That was the birth of Goibibo as we know it today. Goibibo wanted to provide a reliable and fast experience to users who were booking flight tickets online. Goibibo 1.0 was a monolithic application built using ext-js (I remember ext-js as the only formidable competition to jQuery and jQuery plugins to build engaging and interactive user interfaces back then), Python, Django with MySql backend. This served them very well till they were doing around 6000 transactions a month. This monolithic application, as expected, became too inflexible and started to hinder the agility of the team. This is when Goibibo started to embrace micro-services. The team betted big on this way of designing and soon saw that their agility increased.
Adoption of micro-services was the start of 2.0 version of Goibibo’s technology evolution. Around this time is when they acquired RedBus.in. (Surprisingly, many in the audience did not know that RedBus was an Ibibo group company). The management decided to keep the company and their tech stack as is and only looked at synergies in the backend. According to me this was a master stroke that helped both companies to be agile and preserved the culture of both companies. Vikalp mentioned they were very clear to keep the synergies only to those areas that made sense from a customer or a partner standpoint.
Goibibo also started to evolve their tech stack to include GoLang, Node.js and take hybrid approaches for their mobile apps and embrace React. GoLang and Node.js were introduced to those services that needed high amount of concurrency. Goibibo’s version of hybrid mobile app is different from GoFloaters’ version of hybrid mobile app. They worked closely with the React team from Facebook to integrate native mobile app code with ReactNative code seamlessly.
This phase of the journey at Goibibo also saw them adopt a squad or a pod model of organising the teams and delivering work. Goibibo’s version of the pod model was very interesting to me. Each pod at Goibibo was independent and self sufficient. Each pod would be business function oriented and would take the ownership of planning, design, development and rollout of the features. Interestingly each pod also took care of the marketing of the module they worked on. Another interesting fact is that Goibibo does not have a dedicated QC team. The developers are the ones who were tasked with testing the software (They do have a 3rd party vendor engaged for some part of the testing.) To automate or to test manually was left as a decision to the developers. Developers obviously hated manual testing and hence automated many of the test cases. I was particularly pleased with the amount of autonomy and empowerment each of the pods were given.
When Goibibo acquired MakeMyTrip in 2016 they sought further synergies in the backend and the shared components. To a question that I asked about how they rearchitected themselves for cross-sell / upsell and how they built single customer view, Vikalp quickly responded that engineers sometimes over engineer. He mentioned that sometimes it is better to have each of the pods decide what they thought was the best thing to do and later on in the backend stitch the data together. He also mentioned that as the engineering team size grew, it was the responsibility of the leadership team to cut-across and ensure that the experience to the customer was seamless and consistent.
The current phase of Goibibo and the bets that they are taking now is what Vikalp calls as Goibibo 3.0. They are now betting big on AI and ML. Whether it comes to the dynamic pricing engine, or the moderation and tagging of user generated content AI and ML is at play. The biggest bet that Goibibo has taken is to front end all customer service queries through their chatbot, Gia. Gia has evolved over the last 2 years and now handles more that 45000 conversations in a day. From using Api.ai (which later on became Dialogflow after Google’s acquisition) they have transitioned to building their own NLP engine Chanakya. Vikalp says there is a lot of work yet to be done on Gia but he sees it as the future.
In summary I found this talk very pertinent to any early stage startup. While Goibibo is a tech company at its heart, all the tech decisions they have made throughout their journey were made only to further their business and to propel them into the next stage of growth and not as a flight of fancy. They always kept customers and partners in the center of all such decisions. It was also a very motivating to see Goibibo literally rise from the ashes like a phoenix to build the biggest travel tech company of India.
What should I be looking for in the office for my business? This question is a very important question that you as the founder of a business needs to be very careful answering the question.
The short answer is actually a question “What are you looking for?”. I know that you are not expecting an answer and not rephrased question. Still I would urge you to answer what are you looking for from any office. If you are able to answer this then, I am very sure that you will be able to answer the question on what to look for from a office space.
You may want to checkout this checklist that we put together on what should one look for from an office space. This office space could be that bedroom in your home, or a small rental office or a coworking space.
The “BIG” difference between a coworking space and a business center is the opportunity to network with other tenants of the space to look for opportunities to collaborate and the events that the coworking space hosts that may be of use to you.
Yes, coworking spaces look flashier than your traditional office. Yes, some of them would offer free unlimited coffee. Yes, some of them would have recreational facilities for you to relax. The question to ask is that do you need these or are you at a stage where you would spend every single rupee that you have into the business than on these frills.
For those reading this post. Please let me know by commenting with a “yes” if you found the checklist useful. If you want to add something more to the checklist please comment too.
We are happy to share with all GoFloaters customers, that we are able to offer you an exclusive discount from Budli.in for both buying gadgets from them or selling gadgets to them. Budli.in is India’s premier ecommerce and recommerce player. They have been featured by BBC, Fortune Magazine and CNBC. This introductory Video Clip about Budli.in will explain what they do.
Use the discount code “GOFLO5” (as provided in the image above) to avail an additional 5% discount and save your business upto 60% on device cost or get the most value for your devices.
Before we get into the cheap ways of building an MVP, I think it makes sense to talk about what is an MVP and why a startup like yours needs an MVP in the first place. I think it is probably best also to say what is not an MVP. If you are someone who knows all of this and are just looking at ways in which you can build an MVP then skip ahead to the section “Cheap ways to build or make an MVP”.
What is an MVP?
For those who have not been hit by the Lean Startup advice, MVP stands for Minimum Viable Product. Eric Ries, the author of “Lean Startup” book, defined an MVP as that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. The point to stress upon here is that of “least effort”. This also translates into “quick” and “cheap” in my mind.
Why do you need an MVP?
So you have a brilliant idea. Right? How do you now go about validating whether your set of target customer (s) would want your product or service? This is where you need to get to work on your MVP. I should clarify here that you don’t necessarily always “build” an MVP. I will elaborate this in a subsequent section.
Now why does a startup like yours need an MVP in the first place? The shiny new idea that you are working on would have customers adopting with a chance of it becoming a “hit” only when certain underlying assumptions become true. Lets take some popular companies in the recent times and look at some of the assumptions they made:
AirBnB : AirBnB made a very big assumption that home owners would open up their house to complete strangers to earn some money.
Dropbox : Dropbox made an assumption that users would be comfortable uploading their personal files from their computer on the cloud.
Zappos.com : Zappos made the assumption that people would be willing to buy shoes online. This is a big assumption that they made as people usually would prefer to wear the shoes, touch and feel the shoes before buying.
Your startup idea also would be having some underlying assumptions that need to be validated first. A simple way to look at these assumptions is to look at what “questions” your customers would have that need to be answered before they take their purse out to pay for your service or product.
How do you know that the customers are comfortable with the assumptions that you are making and have their questions and apprehensions answered? How do you even know for certain that you have identified all the assumptions and questions? This is where an MVP really comes in. An MVP lets you take your idea to your target customers and lets you validate your assumptions, lets you get customer feedback and lets you understand the apprehensions that your customers have. An MVP also lets you really validate whether you have identified the right target customer for your product and service.
Some examples of MVP
Now I would like to elaborate on what would constitute an MVP? Going back to the definition and the objective of making an MVP, we need something that is cheap, quick, least effort and gives us the maximum learning. The other point that I want to clarify that you don’t have to necessarily always “build” an MVP. You can easily put together an MVP too with things that are already available in the market. Lets take some examples of MVPs built by companies to validate their idea.
AirBnB : AirBnB just put together a simple website and targeted a very narrow target audience to get their idea validated. The website did not have options to select multiple dates, locations or prices. They just targeted one demographic: tech conference attendees at a single sold-out conference. You can read more about AirBnB’s MVP here.
DropBox : The founding team of Dropbox just put together a 3 minute video that walked a customer through the concept of cloud based file storage and how the product would look like. This is all that was needed for them to get 75,000 customers interested without even writing a single line of code. At GoFloaters we had to create a simple product video for our launch in a new city. We neither had a lot of time nor the budget to outsource the work. Biteable video maker tool is what we used to create a quick 1 min video for the launch event.
2. Zappos.com : Nick Swinmurn, the co-founder of Zappos just put together a simple website with pictures of shoes from shoe stores near his house. When an order would come from a customer, Nick would run to the store, buy the shoes at full price and ship it to his customers.
As you can see from the three examples above, each of the companies adopted an MVP strategy to validate the assumptions that they had made before they made bigger investments. The other point to highlight is that DropBox did not build any piece of software even though their idea was a technology based idea! This is why a MVP need not be built. It can be put together with things that are available.
Another example to quote here is that of GoFloaters. I agree that we are not in the same league as the giants mentioned above but it is a good example and is worth sharing. GoFloaters made a big assumption that startups and freelancers would be comfortable working at cafes and would be willing to pay for the space usage. We needed a simple MVP to validate this and get customer feedback. With the inputs of my mentor Mr Sukumar Rajagopal, we decided to launch our service on WhatsApp. We built a simple website and put our WhatsApp number out there and asked users to send their space requirements to us. We would then respond back to them with locations and pictures of the place. If they liked it and wanted to book, then we would send them a InstaMojo payment link. We ran this MVP for about 2 months to validate our assumptions, perform pricing experiments and to gain customer feedback.
Each iteration of your MVP has to add some value and it should allow you to get customer validations and feedback. This image below illustrates how you should approach building / making your MVP and how you should not think about it.
Cheap ways to build or make an MVP
In my prior corporate avatar, I was running an innovation lab at a large MNC. Our job was to re-imagine the future of insurance at this innovation lab, take it customers, get their feedback an explore possibilities of doing a pilot. We tried various ways to build out MVPs. What I am sharing below are some of the “cheap” ways in which we have put together simple MVPs and what I have seen other startups do.
Simple sketches : Simple sketches will do sometimes. Just bring your team together, brainstorm on the idea, visually represent the idea as sketches and take it to the market to get feedback. Don’t worry if you are straight lines are not straight or your sketch of shopping cart does not look like a cart. The beauty of a simple sketch is that customers and even your friends dont hesitate to provide feedback as they know that you are showing them something that is in its raw form and that you have not invested too much time and that you wouldn’t feel bad if they gave you feedback.
MS Powerpoint (or better even KeyNote) : This idea could be an extension of the previous idea. You can take the sketches that you have drawn and put them into a slide deck. You can create your screens using Powerpoint and Keynote templates for web and mobile and create a mock of your application. Powerpoint and Keynote also give you the ability to create hotspots that on tapping which you can take the user to another slide. The best thing about Keynote is that you can export the presentation as a clickable HTML files. The links work too! This essentially means that you have a clickable prototype MVP ready with just Keynote.
Videos : Videos are another simple and cost effective way to show your idea to someone else visually and get their feedback. Hey this is what Dropbox did and it worked for them. It may work for you too. MS Powerpoint and Keynote decks can be saved as video files. This is the cheapest way to create a video. This is how we created GoFloaters’ first explainer video. You can also use free version of tools like Biteable, Powtoon and Vyond to create videos of various kinds. Yes there is a small learning curve but it still would need less time and money than what you would need to put together an app.
MVP ideas for eCommerce startups : Like Zappos if you want to test if your customer would buy “X” online then you certainly need to go a little bit further from sketches and videos possibly. Before you put in lot of money on your slick mobile app or build an ecommerce site with the latest and greatest of technology, you can do this first. Use services like Shopify, Woocommerce or Magento to set up your first version of ecommerce site first. You can also look at website builders like Wix or Squarespace that also provide you with ecommerce plugins. For a hackathon that I was part of, we used Shopify to build an ecommerce site for selling customized headphones for audiophiles. You may think that these options often limit you when you want to do many features. Well, that is true but you dont need all the bells and whistles to be in place to know whether your customer would buy “X” online. You can set up an ecommerce site using some of the services mentioned above very quickly. If you are not a techie then these services are a blessing.
MVP ideas for service startups : If you want to test out your service startup idea, then you could potentially go the GoFloaters route. You don’t need to build an ecommerce site even. Just give the customers a channel through which they can request the service you are offering. This channel could be email, WhatsApp, Facebook Messenger, Facebook Page or even a simple telephone number. If enough customers request your service and are ready to pay for it, then you can built a slightly more sophisticated MVP using WordPress or Wix or Squarespace.
One question may be bothering you at this time. Let me try and preempt it. Are you thinking how would a simple website with a WhatsApp number or how would be email based channel scale? The simple word of advice that I received from my mentor when I asked him this very same question was “In the early stages of your startup invest time and effort only on validating your assumptions and whether your idea is adding value”. He said “Only when you have crossed this stage should you think about value.” Think of it this way. You have two boats that you can travel in. The first boat is named “Value”. The second boat is named “Scale”. You cannot travel in both the boats at the same time. Can you?
If you just distill the approaches taken by many successful companies, you will get the core concept that you need to validate all of your assumptions, validate your idea and get customer feedback in the cheapest and simplest possible way. Only have you have completed this stage should you go about investing more money on your product or service.
There is much more to talk about this topic that I cant possibly do it one article. To read about what are the broad categories of MVP you can read this article.
If you like to know more about other tools that you could use to build your MVP, then get it touch with us.
I would also strong encourage you to watch Three Minute Thursdays videos where my mentor Mr Sukumar has talked about Learn Startup.
If you have taken an interesting approach for your MVP, kindly share that as a comment to this post. It would be helpful for others who come across this article.
As a entrepreneur I struggled to find places to sit and work to use the time productively in between meetings or to get that “me” time to focus on the work to be done. I did not want to take up an office space and end up spending huge sums of money on rental costs and lock up working capital in security deposit.
So I was on the look out for cheap ways to work. Here are some of the options that I have tried and this may be of use to some who have a similar need.
1. Cafe Coffee Day
This list has to definitely start with this option. I guess many of you have worked or had meetings at CCDs. This omnipresent option is the defacto place for entrepreneurs and freelancers to meet or work. If you are into CCD hopping pleases don’t forget to install the CCD app and use the rewards (which they call beans) and the offers that they keep doling out. You could save upto 50% on your coffee cost sometimes.
2. Anna Centenary Library
No membership is needed. You can just go in and get going. This is an ideal place if you need that pin drop silence to have your neurons to connect and work.
Starbucks is a slightly more customer friendly place as compared to CCD in my personal opinion. The number of choices are fewer as of now in Chennai. I also found Starbucks to be more occupied that CCDs most of the times. Hence if you are lucky you may get that spot that gets you cracking.
4. Pile on or be shameless
Being shameless is an option too! On so many occasions I have requested the host or the mentor I might have gone to meet for using their office for a few hours before I went to the next meeting. More often than not the request is accepted.
5. GoFloaters (my personal favorite for the obvious reason)
The challenges that me and my team faced in finding affordable spaces for working lead us to create GoFloaters. We wanted to solve for affordability, reliability, flexibility and availability. Why gulp down a coffee when your body and brain don’t need it? GoFloaters let you book a seat at a cafe with access to WiFi and power points to connect your favorite devices for as little as Rs 25 / hr. The best thing about this is that you are not mandated to order food.
Media too has recognized the unique and innovative offering that we have brought to the market. YourStory Tamil, LBB Chennai and DTNext have all written about us. We also enjoy the patronage of 400+ users who have used our service to book themselves affordable office space.
Blockchain is the technology of the future. World over large corporations, governments and consortiums are investing large sums of money on exploring how they can use Blockchain technology to transform processes and create new business models. World over lots of stratups have started to leverage Blockchain as their primary technology for their business. Blockchain engineers, developers and architects are on high demand and in the future the demand is about to increase multiple fold.
If you are a developer who wants to learn Blockchain, this is your opportunity. This workshop will take you through from the basics of the technology to help you develop a simple application on this technology to gain hands on experience. Here is what we will cover in this workshop:
1. What is Blockchain? What are the fundamentals of the technology
2. Look at some examples of how the Blockchain technology has been used by various companies
3. Understand the technology stack involved in developing a Blockchain application
4. Set up your development environment to start developing a Blockchain application
5. Develop a simple application using Blockchain
The workshop is being organized by GoFloaters (www.gofloaters.com). Your trainer for the day would be Mr Seetharaman. Seetharaman is a IBM certified Blockchain Consultant. He has developed many applications on Blockchain for global companies. He leads a team of 20 Blockchain developers at an MNC company based out of Bengaluru.
“How do I catch the train? It will take me 2 hours to get tot he station from work.”
“I can’t shift my home just because my company shifted the office out of the city.”
“How do I take care of some personal work if I go to office?”
“Friday night dinner a? Not possible da. I have to go to office”.
These are all the things that either our mind voice tells us or we tell others. The fact of the matter is that you and me spend more than 2 hours on the road every day commuting between office and home.
While some of us can switch jobs and some of might shift homes, is that the real solution to this problem? It is a given that IT companies or for that matter any large company is no longer going to build their office inside the city. So what is the way out?
I was a corporate employee for 16 long years shuttling back and forth between West Mambalam and Siruseri. This travel was one of the reasons that made me think beyond a corporate job. We loose so much of our productive time to traffic and travel. We arrive home half dead not having the energy to take care of things or even spend time with our kids.
We thought why not re-purpose GoFloaters for that corporate employee who wants to stay near home and work on those days of the week where traveling to office is not mandatory. This gave birth to our “Hot Desk on the Go” solution. With a few design changes to the platform we were able to roll this out quickly. We are in the pilot stage with a few startups that are using this service to give their employees the flexibility to work from anywhere without compromising on productivity.
If you are interested to be part of this pilot or want to leverage this service for your team / employees, write to us at [email protected].